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We ship standard United States Postal Service forFREE! We only ship currently in the United States at this time. Shipping charges are slightly higher for special handling orders and Priority or Express. Please email us at info@silvercityaccessories.com
if you need more information on non-standard rates or special shipping. You will be billed extra at the time of processing if request. Email us for special instructions and particulars or product status.
All orders are processed and shipped within 1 to 3 businesses days. Allow up to 7 to10 business days for delivery.
We strive to keep our website updated with the latest and newest products and to drop the ones discontinued or not in stock. We are updated once a week. If a product is out of stock, you will be notified within 2 days. You can either cancel the order for a full refund or chose to wait.
Return and Refund Policy
We will accept returns only if they occur within 30 days after the invoice date, no exceptions.
It is necessary to email us at info@silvercityaccessories.com
before you send the return. Please return items in their original packaging along with a copy of the invoice and a return authorization number.
A RMA# needs to be acquired. We will respond with the number, which needs to be placed on the return package next to the shipping label, and the address to send the return.
Any unauthorized returns, special orders, Custom sized Rings, customized or merchandise altered/damaged in any way will not be accepted. A Restocking Fee of 15% will be charged on returns unless the item was sent in error by us.
We can either refund your money or send out an exchange (The process will have to be redone with a credit applied). Please allow 10 to 14 days for exchanges for reprocessing. Credit card refunds may take up to 2 billing cycles to show the return.
NO BODY JEWELRY Returns will be accepted unless it is damaged or defective on delivery. This is due to health related conditions. We need to be notified of these circumstances within 3 days of receiving the damaged product.
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